FAQs

Your order will be delivered by our trusted partner, DHL. On the day of delivery, you’ll receive a text and/or email with your expected one-hour delivery window. If you’re not at home, you can choose to have your package delivered to a neighbour, a safe place or DHL will take it to the nearest collection point and leave you a card with details.

Deliveries take place Monday to Saturday. You’ll receive your tracking details by text and email as soon as your package leaves our warehouse. From there, you can track your delivery 24/7 using the link provided.

Please allow up to 5 working days for delivery before contacting us.

The MotionCiser is perfect for seniors and people with limited mobility. The gentle approach ensures safety and effectiveness. However, it is a good idea to talk to a doctor before incorporating a new exercise into your routine.

For best results, we recommend using the MotionCiser for 15-20 minutes, three to five times a week. Adjust the frequency based on your comfort level and workout goals. Pay close attention to how your body responds and make adjustments as needed.

Absolutely. The compact design and smooth motion of the MotionCiser make it an excellent choice for when you are sat at your desk. It’s a great way to stay active while working, improve circulation, and reduce the risks of sitting too much.

The MotionCiser by DR-HO offers 10 different vibration speeds to suit your preferences. By choosing a higher intensity level, you’re engaging your legs more actively. The vibrations spread from your feet to your calves and knees, helping to reduce stiffness and providing the relief you’re looking for.

The DR-HO MotionCiser has 10 different speed levels, so you can choose what feels best to you. If you choose a higher intensity, your legs will get an extra workout. The vibrations spread from your feet to your calves and knees, helping to combat stiffness and make you feel better.